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  1. 1.0

    Absolutely disgusted with your service. Could go across street loss signal. Not to mention the horrible customer service I received at your store here in Crestview Florida. All I asked was if i could just buy outer protective part of phone case and was talked to like a child. So now trying to get unlock code and your customer service kicks me off never get to a live person. You shouldn’t be in business period.

  2. 3.0

    I call Monday to get Extinction on my phone bill till Friday and I was lied to by your customer service rep they are disconnecting my phone tomorrow and she said I got the Extinction til Friday

  3. 0.0

    My girlfriend took the phone she bought me and changed the number and I don’t have the 9 digit PIN or the answer for the secret question

  4. 0.0

    My phone fell in the trash can yesterday morning and the trash can had water in it from the rain. So i let ot set in rice all day yesterday til this morning it turn on but it shut right back off. I am trying to get my contcat out of my phone

  5. 0.0

    I cant reach customer service at all.

  6. 1.0

    Worse service provider alive. My phone witch i run my business on was turned off. i order 1 more gig and there system wouldn take my card even though there was more then 5 dollers in there.EASY! i couldnt get anyone on the phone to help and had to wait till they open the next morning. this has happened several times. I would rather tie a note to a pigeon and wait for a reply then trust metro with hard worked for money and time.

  7. 1.0

    Worst phone service I’ve ever had!!!
    They couldn’t care less if you change companies and I don’t have any service for hours every [email protected]@

  8. 3.0

    My phone is not working. It keep saying no mobile network

  9. 1.0

    Okayyy I love metro pcs but I will be calling corporate I go to one of your stores to buy a BRAND NEW IPHONE IN THE BOX I pay ahead of time and everything today I went in picked up my phone and they are trying to SCAM ME first I have NEVER bought a new phone that i don’t get to see them open so I’m already upset not only did they give me a USED. Phone after I paid 600 dollars for a new one they are trying to tell me it’s new but it did not come in an original box there is pink nail polish on the back and the screen is alll scratched up !!! I work hard for my money so with that being said my lawyer will be contacting you guys you can thank your scamming employees for that #lawsuit #yourgettingserved #unhappycustomer

  10. 3.0

    I have been trying to contact a love person to help me … I need a network unlock code. no matter what I do, I CANNOT GET TO A REP! SHAME ON YOU, METRO PCS. THIS IS A SHADY WAY OF ATTEMPTING TO KEEP CUSTOMERS…

  11. 2.0

    METRO PCS SUCKS I TRIED TO MAKE A ESN CHANGE INSTEAD YOU CHANGED MY PHONE NUMBER NOW I OWE YOU DOUBLE THE AMOUNT BECAUSE OF YOUR STUPIDITY.
    SO IF I DO NOT PAY BY END OF TODAY YOUR SHUTTING ME OFF.

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